The Exceptional Events Difference:
Our aim is to remain a professional, friendly and committed company who believe in Total Quality Management. With continuous training, our employees are up-to-date with the latest travel trends and technology, to ensure that our client’s requirements are met beyond their expectations. Together with being cost sensitive and our personal attention giving our clients the red carpet treatment we strive for excellence and continuous improvement!
The Exceptional Events Difference:
Our aim is to remain a professional, friendly and committed company who believe in Total Quality Management. With continuous training, our employees are up-to-date with the latest travel trends and technology, to ensure that our client’s requirements are met beyond their expectations. Together with being cost sensitive and our personal attention giving our clients the red carpet treatment we strive for excellence and continuous improvement!
Who we are
Exceptional Events is a dedicated specialized event management house. Our experienced events management team offers you fully conceptualised solutions bringing all your event ideas to life. Every event is custom-designed to suit your individual needs and includes strategic planning, management and logistical support for any type of meeting, conference, incentive or event imaginable -whether there is travel involved or not.
Exceptional Events is specialized in comprehensively managing and co-ordinating any inbound or outbound group while paying careful attention to the detail of domestic or international itineraries.
Exceptional Events is supported by Reynolds Travel who are a multiple award-winning Travel Management Company located in Springs, South Africa, that was established in 1978 and is 100% Women Owned.
Years of experience coupled with specialised expertise and a personalised service approach has formed the cornerstone of our business for decades and has positioned us as market leaders in the travel, event management and business solutions industry. We partner with reputable service providers both locally and internationally and manage spend within our clients’ proposed budget parameters.
Who we are
Exceptional Events is a specialized division of Reynolds Travel Centre. Our experienced events management team offers you fully conceptualised solutions bringing all your event ideas to life. Every event is custom-designed to suit your individual needs and includes strategic planning, management and logistical support for any type of meeting, conference, incentive or event imaginable -whether there is travel involved or not.
Exceptional Events is also specialized in comprehensively managing and co-ordinating any inbound or outbound group while paying careful attention to the detail of domestic or international itineraries.
Reynolds Travel Centre is a multiple award-winning Travel Management Company located in Springs, South Africa, that was established in 1978 and is 100% Women Owned.
Years of experience coupled with specialised travel expertise and a personalised service approach has formed the cornerstone of our business for decades and has positioned us as market leaders in the travel and business solutions industry. We partner with reputable service providers both locally and internationally and manage travel spend within our clients’ proposed budget parameters.
This is what our clients said
Through all my dealings with Heather and Lianne at Reynold’s Travel I have found the experience to be pleasant and hassle-free. They leave no stone unturned and are proactive in ensuring that every detail is taken into consideration. They manage unforeseen surprises efficiently and discreetly and are ever present ensuring delegates are always in the know and their needs are addressed. I have no hesitation in recommending these accomplished MICE specialists.
Warm regards
To whom it may concern:
‘Rodlin Design have made use of the services of Reynolds Mice Corporate Events since 2013 to arrange our biennial sales team incentive. Each event has been managed professionally with every attention to detail and great success. ‘
Dear Heather,
Thank you for welcoming us back. We had a awesome trip and travelling partners. Nadia went out of her way to make the trip as smooth, good, pleasant and friendly as possible. The food was excellent, more than enough to choose from, if you had some dislikes there were enough other choices.Rooms beautiful and super clean. Service …. Excellent. Factories ….. wonderful experience enjoyed by every one. Would love to see more but understand distance between factories are problematic. Wapp group excellent for communication, photos and chats. Philip and I enjoyed the trip. One word AWESOME!!! Thank you for all your hard work put into organizing the tour. All the communication (emails and repeat emails, sorry). Well done, excellent job done. Nice meeting you at O R T, and thank you for the birthday wishes. Nadia made it special as well (asking her not to mention it) she organized a huge slice of chocolate cake, with a candle, From the host at the hotel AND Jan, HF, Pieter …. Het baie verspot, Lekker verjaar ou maat gesing. O my goodness.
AN UNFORGETTABLE TOUR AND WONDERFUL MEMORIES.
Thank you to JOHN DEERE Head Office .
Warm wishes.
Hallo Nadia
I would like to thank you and Reynolds for the great tour that you put together. It was an amazing experience. There is so much that is been done behind the scenes not only in the planning for the tour but during the tour as well. Nadia, for that I need to salute you and your team at Reynolds for a job well done. Even with some difficult customers you handled the situations in a professional manner and walked the extra mile where needed.
On the rest of the feedback points:
We stayed at wonderful hotels, the transportation and drivers were of top quality, the restaurants and food was excellent and the destinations we visited have been a once in a lifetime experience.
Best regards
Môre Nadia,
Ek en tannie Ina het die toer baie geniet, ons dink dit was baie goed gereël, als het altyd glad verloop. We really enjoyed the tour to USA, it was well orgainsed, and the arrangements ran smoothly Die Hotelle was uitstekend en goed geleë. Die fabrieke was vir my lekker om te besoek en die boot was ook lekker die kos was baie goed. Die gids Justin was baie goed hy het vir ons als gedoen wat hy kon, maak nie saak wat se versoeke daar gekom het nie, hy het ʼn plan gemaak met almal se geite. Dan kan ons net dankie sê vir jou vriendelikheid en behulpsaamheid waar ons jou ook al gekry het.
Dankie
This is what our clients said
Through all my dealings with Heather and Lianne at Reynold’s Travel I have found the experience to be pleasant and hassle-free. They leave no stone unturned and are proactive in ensuring that every detail is taken into consideration. They manage unforeseen surprises efficiently and discreetly and are ever present ensuring delegates are always in the know and their needs are addressed. I have no hesitation in recommending these accomplished MICE specialists.
Warm regards
To whom it may concern:
‘Rodlin Design have made use of the services of Reynolds Mice Corporate Events since 2013 to arrange our biennial sales team incentive. Each event has been managed professionally with every attention to detail and great success. ‘
Dear Heather,
Thank you for welcoming us back. We had a awesome trip and travelling partners. Nadia went out of her way to make the trip as smooth, good, pleasant and friendly as possible. The food was excellent, more than enough to choose from, if you had some dislikes there were enough other choices.Rooms beautiful and super clean. Service …. Excellent. Factories ….. wonderful experience enjoyed by every one. Would love to see more but understand distance between factories are problematic. Wapp group excellent for communication, photos and chats. Philip and I enjoyed the trip. One word AWESOME!!! Thank you for all your hard work put into organizing the tour. All the communication (emails and repeat emails, sorry). Well done, excellent job done. Nice meeting you at O R T, and thank you for the birthday wishes. Nadia made it special as well (asking her not to mention it) she organized a huge slice of chocolate cake, with a candle, From the host at the hotel AND Jan, HF, Pieter …. Het baie verspot, Lekker verjaar ou maat gesing. O my goodness.
AN UNFORGETTABLE TOUR AND WONDERFUL MEMORIES.
Thank you to JOHN DEERE Head Office .
Warm wishes.
Hallo Nadia
I would like to thank you and Reynolds for the great tour that you put together. It was an amazing experience. There is so much that is been done behind the scenes not only in the planning for the tour but during the tour as well. Nadia, for that I need to salute you and your team at Reynolds for a job well done. Even with some difficult customers you handled the situations in a professional manner and walked the extra mile where needed.
On the rest of the feedback points:
We stayed at wonderful hotels, the transportation and drivers were of top quality, the restaurants and food was excellent and the destinations we visited have been a once in a lifetime experience.
Best regards
Môre Nadia,
Ek en tannie Ina het die toer baie geniet, ons dink dit was baie goed gereël, als het altyd glad verloop. We really enjoyed the tour to USA, it was well orgainsed, and the arrangements ran smoothly Die Hotelle was uitstekend en goed geleë. Die fabrieke was vir my lekker om te besoek en die boot was ook lekker die kos was baie goed. Die gids Justin was baie goed hy het vir ons als gedoen wat hy kon, maak nie saak wat se versoeke daar gekom het nie, hy het ʼn plan gemaak met almal se geite. Dan kan ons net dankie sê vir jou vriendelikheid en behulpsaamheid waar ons jou ook al gekry het.
Dankie
Reynolds global partner is Lufthansa City Centre
Lufthansa City Center is the largest worldwide travel agency organisation of its kind: As a global franchise company, Lufthansa City Center combines flexibility and competence with economically independent entrepreneurs under a strong branding. The worldwide Lufthansa City Center offices are to date represented with more than 650 offices in over 90 countries.
Since the introduction into the market in 1991, Lufthansa City Center has become one of the fastest growing travel agency chains in the world. The key success factor of todays significant network is the strong Lufthansa City Center franchise concept, which answers to the challenges in an ever changing environment.
For both individual and business traveller, all worldwide Lufthansa City Center locations offer consistent services reflecting the commitment to quality of the Lufthansa City Center brand. It is the local strength and expertise of all worldwide offices, which make Lufthansa City Center a different partner on your side:
We are proud to understand more than just the language of our clients as we also appreciate culture, habits, regional and national economic variances and the true needs of our clientele.
Exceptional Events is the designated destination management company for South Africa within the Lufthansa City Center Network. With our local knowledge, expertise and resources, we can design and implementation events, activities, tours, transportation and program logistics as well as suggest activities and tours to some of the hidden gems of South Africa.
Within our network we also have designated destination management partners in over 90 countries to ensure your incentive, conference or event is truly one of a kind and our client’s requirements are met beyond their expectations.
For both individual and business traveller, all worldwide Lufthansa City Center locations offer consistent services reflecting the commitment to quality of the Lufthansa City Center brand. It is the local strength and expertise of all worldwide offices, which make Lufthansa City Center a different partner on your side: We are proud to understand more than just the language of our clients as we also appreciate culture, habits, regional and national economic variances and the true needs of our clientele.
Exceptional Events is the designated destination management company for South Africa within the Lufthansa City Center Network. With our local knowledge, expertise and resources, we can design and implementation events, activities, tours, transportation and program logistics as well as suggest activities and tours to some of the hidden gems of South Africa.
Within our network we also have designated destination management partners in over 90 countries to ensure your incentive, conference or event is truly one of a kind and our client’s requirements are met beyond their expectations.
Accreditations & Affiliations
We are a fully licensed travel agency and member of the International Air Transport Association (IATA) and the Association of South African Travel Agents (ASATA) with a Level 2 B-BBEE Contributor status.
We are also members of the:
- Southern African Association for the Conference Industry (SAACI)
- Society for Incentive Travel Excellence (SITE)
- Skal International.
Accreditations & Affiliations
We are a fully licensed travel agency and member of the International Air Transport Association (IATA) and the Association of South African Travel Agents (ASATA) with a Level 2 B-BBEE Contributor status.
We are also members of the:
- Southern African Association for the Conference Industry (SAACI)
- Society for Incentive Travel Excellence (SITE)
- Skal International.
Meet the team
Directors
Mary Reynolds
Chief Executive Officer
Irene Ferreira
Chief Operating Officer
Ricky Reynolds
Chief Information Officer
